Frequently Asked Questions
- 1. The exchange procedure in the direction of “cryptocurrency → cash”;
- 2. Exchange procedure in the direction of “cash → cryptocurrency”;
- 3. Exchange procedure in the direction of “cryptocurrency → cryptocurrency”;
- 4. Exchange procedure in the direction of “cryptocurrency → bank”;
1. The exchange procedure in the direction of “cryptocurrency → cash”
To make an exchange, you have to:
· In the “give” field sеlect the currency you want to give;
· In the “Receive” field sеlect the currency you want to receive;
· Specify the sum of exchange;
· Press the “Exchange” button;
· On the next page fill in the application form (including the correct specification of all the contact details), click on the “Exchange” button;
· On the next page check the filled application and click on “Create application”;
· On the next page click on “Go to payment” and make the payment no the details specified on the payment page of the application;
· After payment, during working hours our service will contact the user on the contacts specified in the application to provide information about the receipt of cash;
· Receive funds in accordance with the information provided.
2. Exchange procedure in the direction of “cash → cryptocurrency”
To make an exchange, you have to:
· In the “give” field sеlect the currency you want to give;
· In the “Receive” field sеlect the currency you want to receive;
· Specify the sum of exchange;
· Press the “Exchange” button;
· On the next page fill in the application form (including the correct specification of all the contact details and details for disbursement of funds), click on the “Exchange” button;
· On the next page check the filled application and click on “Create application”;
· After creating the application, our service will contact the user on the contacts specified in the application to provide information about the payment of the application during the working hours of the service;
· Make the payment of the application in accordance with the provided information and notify the service about it;
· After confirming the payment of the application, funds for receipt are sent to the details specified by the user in the application.
3. Exchange procedure in the direction of “cryptocurrency → cryptocurrency”
To make an exchange, you have to:
· In the “give” field sеlect the currency you want to give;
· In the “Receive” field sеlect the currency you want to receive;
· Specify the sum of exchange;
· Press the “Exchange” button;
· On the next page fill in the application form (including the correct specification of all the contact details and details for disbursement of funds), click on the “Exchange” button;
· On the next page check the filled application and click on “Create application”;
· On the next page click on “Go to payment” and make the payment no the details specified on the payment page of the application;
· After receiving payment for the application, during the working hours of the service funds are sent to the details specified by the user in the application.
4. Exchange procedure in the direction of “cryptocurrency → bank”
To make an exchange, you have to:
· In the “give” field sеlect the currency you want to give;
· In the “Receive” field sеlect the currency you want to receive;
· Specify the sum of exchange;
· Press the “Exchange” button;
· On the next page fill in the application form (including the correct specification of all the contact details and details for disbursement of funds), click on the “Exchange” button;
· On the next page check the filled application and click on “Create application”;
· On the next page click on “Go to payment” and make the payment no the details specified on the payment page of the application;
· After receiving payment for the application, during the working hours of the service funds are sent to the details specified by the user in the application.
